Hosted or self-hosted - nearly all of our buyers select the "SaaS" version, but lots of IT departments like possessing an "on-premises" Edition functioning on their servers.
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At present, we don’t Possess a independent software program for Apple customers. However, our cell Variation can fulfill all your requirements. It operates effortlessly on iPhones and iPads.
You can insert customized JavaScript and CSS as well - proper through the admin panel. If which is not adequate it is also doable to buy your complete supply codes for the application separately.
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Hook up consumer working experience programs, automate workflows, and centralize key buyer facts for an individual source of real truth.
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This process ensures our prospects are afforded a reputable promise of credibility, along with a just and protected gaming ambiance, complemented by a visually participating expertise.
Guidance tickets are now being assigned to "groups" - that's the major aspect to assist you to Manage matters up slightly. You may classify tickets into groups manually, make buyers opt for a class throughout the ticket creation or do this automatically by using Automation Regulations (see below) and email motor configurations.
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"Contact us" widget for your website/application - with only one line of JavaScript you are able to add a good seeking "assistance" popup to all your internet site web pages. Reside-chat with your internet site people and archive conversations as tickets.
For developers and shoppers who want more extensibility we provide a very well-documented API you can use to include custom made functions.
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